Privacy Statement - Customers & Potential Customers


At Kautex, we care about the protection of your personal data. Because we care, we have adopted the practices described in this Privacy Statement for Customers and Potential Customers based on the EU General Data Protection Regulation (EU) 2016/679 (hereinafter “GDPR”) and other applicable laws. You should carefully read this Privacy Statement for Customers and Potential Customers and agree to the terms and conditions described in it.

Privacy Statement for Customers and Potential Customers

Kautex and its subsidiaries and affiliated businesses (“Kautex”) respect the privacy of our customers and are committed to complying with applicable privacy laws in every country in which we operate. This Privacy Statement for Customers and Potential Customers is intended to inform you about how personal data you submit within your company profile (“Personal Data”) through this Site will be handled and protected by the Company. This statement supplements the general Privacy Policy posted on

Our Collection and Use of Personal Data

Personal Data We Collect

Kautex may collect information about your company’s qualifications as a Kautex Customer or Potential Customer. You may be asked to provide Kautex with information about your company and its capabilities together with certain Personal Data.

Personal Data includes, but is not limited to the following:

  • First and Last Name Contact
  • Email address or telephone number
  • Purchase records or trade show attendance
  • Training programs
  • Service Schedules and other information as requested to facilitate or complete delivery or to make available and provide the ongoing support, maintenance, repair, training or other services related to the equipment or services being purchased

Kautex may collect and store the Personal Data that you provide to us. The third-party servers are located in the United States.

Retention and Deletion of Your Personal Data

The criteria used to determine the period of storage of Personal Data is the respective statutory retention period. After the expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for business continuity, the fulfillment or initiation of a contract or other valid legal purposes.

Why We Collect The Information and Your Personal Data

We collect and use information about you which will help us administer and improve our business or provide products, services or other opportunities to you. Among other things, we use the information we learn about you to help us personalize and improve the experience you have on our website

By providing this Personal Data to us, you explicitly agree to our collection and usage of such information as described in this Privacy Statement. The Personal Data that you provide will be used only as necessary to enable the continuous improvement, marketing and support of our company's products and services.

Legal Basis For The Processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations, which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person based on Art. 6(1) lit. d GDPR, e.g. if a visitor were injured in our company. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. A legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

Disclosures of Your Personal Data

We are not in the business of selling your Personal Data to others.

Access to your Personal Data will be restricted to Kautex staff and designated third party agents who have a need to know the specific information in question in order to carry out their responsibilities with regard to Kautex procurement process. Your information may also be disclosed to governmental entities pursuant to and in compliance with applicable laws and regulations, or a subpoena or court order.

We do not reveal Personal Data about you to affiliated or unaffiliated third parties, unless:

  1. you request or authorize it;
  2. the information is provided to help complete a transaction for you;
  3. the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); or
  4. the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of the assets of our business are acquired by another party).

Kautex has established inter-company Data Processing Agreements based on the recognized EU Model Contracts to authorize worldwide transfer, and subsequent sub-Processing, of Personal Data throughout global network of Textron Businesses. Kautex takes adequate safeguards to restrict access to Personal Data to individuals who have a legitimate business need for such access.  Kautex trains individuals who have access to Personal Data to act in accordance with this Privacy Statement and all applicable laws and regulations. 

We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for analysis or other purposes.

Disclosures and Transfers outside the EEA

Disclosure and Transfer of Personal Data outside the EEA will only be made in the following circumstances and where reasonable and adequate safeguards have been taken to establish and maintain the required level of security with respect to Personal Data:

  • You have given your unambiguous consent;
  • The transfers are needed for the performance of a contract between you and us or to implement a pre-contractual commitment made at your request;
  • The transfers are needed for the conclusion or performance of a contract concluded in your interest between Kautex and a Third Party;
  • The transfers are needed to protect your vital interests;
  • To enforce or protect the rights or personal safety of Kautex or its employees;
  • The transfer is required by law in response to an authorized request from a governmental or law enforcement agency, a governmental agency notification or disclosure requirement or other valid legal order; or
  • The transfer is necessary or legally required on important public interest grounds, or for the establishment, exercise or defense of legal claims. Your Rights to the Information We Collect This Privacy Notice is intended to provide you with information about what personal data Kautex collects about you and how it is used. If you have any questions, please contact us at Kautex privacy contact.

Your Rights Relating To The Information We Collect

If you are an EU resident and you wish to confirm whether Kautex is processing your personal data, or to have access to the personal data that Kautex may have about you, please contact us at According to the EU General Data Protection Regulation (EU) 2016/679, you may also request information about: the purpose of the processing; the categories of personal data concerned; what the source of the information was (if you didn’t provide it directly to Kautex); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Kautex if it is inaccurate. You may request that Kautex erase that data or cease respectively limit processing it (for example, when the data is no longer necessary for the purpose of processing), subject to certain exceptions. You also have the right to object the further processing of your data. You may also request that Kautex cease using your data for direct marketing purposes. When technically feasible, Kautex will - at your request -provide your personal data to you or transmit it directly to another controller.

Reasonable access to your personal data will be provided at no cost upon request made to If access cannot be provided within a reasonable time frame, Kautex will provide you with a date when the information will be provided. If for some reason access is denied, Kautex will provide an explanation as to why access has been denied. In addition, for customers residing in the EU, there is a right to complain to a data protection supervisory authority (Art. 77 GDPR).


Kautex uses reasonable administrative, technical, personnel, and physical measures to safeguard your Personal Data against loss, theft, and unauthorized use or modification. Our site uses a combination of encryption technology and authentication to protect your Personal Data. As long as the web browser you are using supports Secure Sockets Layer (SSL), your information will be submitted to us with a high level of security. We update and test our security technology on an ongoing basis. It is also important for you to help protect against unauthorized access by signing off of our Site each time you finish using the Site.

Kautex has obtained assurances from its third-party agents that they have similar practices in place.

No Contract

This Privacy Statement does not constitute a contract between Kautex and any customer or potential customer.

Changes to This Statement

As our business changes, this Privacy Statement for Customers or Potential Customers is expected to change from time to time, and we reserve the right to change it at any time. The use of your information is subject to the Privacy Statement for Customers or Potential Customers in effect at the time of use. The provisions contained herein supersede all previous notices or statements regarding our privacy practices with respect to this Site. We may email periodic reminders of our notices and terms and conditions and post any changes to the Privacy Statement for Customers or Potential Customers We encourage you to check our Site frequently to see the current Privacy Statement and Terms of Use in effect and any changes that may have been made to them.

Website Terms of Use

In addition to the Privacy Statement above, your use of this site is also governed by the Kautex website Terms of Use which are provided here for your review.  By using this site and submitting any information to it, you agree to abide by these Terms of Use as published.


Controller for the purposes of the GDPR, other data protection laws applicable in member states of the European Union and other provisions related to data protection is:


Kautexstraße 52, D-53229 Bonn

0049 (0) 228 448-0

To contact us regarding any questions about this Statement or to register a complaint with Kautex, please contact us at